Author Archive

From Silence to Liberation: How I Found My Voice Through Blogging

I watched a clip of Dr. Victor Rios’ interview about the adversities he faced growing up and how he overcame them to obtain his Ph.D. Dr. Rios is a very highly regarded Sociology professor at UCSB. He is also known for his work in the community working with youths. In his interview, he said the words, “Own your story. Share your story.” This resonated with me. I never felt like I had anything remarkable to share for most of my life. I can’t speak about the struggles other friends have had in their lives. I’ve encountered racism, discrimination, and struggles throughout my life, but even then, I never felt as if they were at the level worthy of talking about. But I’ve come to realize that as unremarkable as my life may have been to this point, I have some perspectives to share.

My family and I came to the United States when I was 11. While I spoke some English, I was teased in the playground because of my “fresh off the boat” accent. Because I feared being teased, I sometimes pretended to be sick during those days when I had to do oral book reports. I became self-conscious about my speech for most of the high school and even for the first year or so in college. I feared public speaking because I expected to see someone in the audience laughing at my accent. So, I stayed quiet. I had ideas, but I chose not to share them. I finally got tired of staying silent. I became more vocal in my latter part of college. I finally gained some confidence.

I soon discovered my voice would be drowned again when I became a professional. I felt the same struggles as when I was growing up. At meetings, I felt as if my ideas were ignored. When I spoke about my perspective as a person of color, I felt I wasn’t taken seriously. I lost confidence and found myself trying to express my perspectives once again.

Through my blog posts, I’m finally able to express my thoughts, and share my experience growing up about the sacrifices my parents made and the value systems I learned from them. Through my blog posts, I can share my concepts of leadership and the influences and philosophies that shape my leadership style.

When  I started my blog, I didn’t have expectations regarding who will be reading them or if people would even find my posts interesting enough to read. What I have found though, is that in sharing my stories, I’ve developed some connections with folks I have never even met in person before. As I’ve discovered, I am not alone in how I see the world and with my struggles.

While my life may not be remarkable enough worthy of a movie or a book, it’s been liberating to be able to share my story – to own them and to be able to share them.


Intent vs. Impact

“Don’t steal my car!” a total stranger, an older white man, told me this morning. He said this while we were in a restaurant when I walked past him to get an item from my car. We had arrived at the same restaurant parking lot earlier, and he had parked his car, an older model Porsche, next to my car, a Prius. It’s not every day a total stranger tells me not to steal his car, so I was a bit startled by it. My initial reaction was, “did he just really say that?” As soon as I heard what he said, I responded, “Excuse me. What did you say?” Maybe he had thought he wasn’t going to get any response from me or if he did, he expected a more positive one. He looked startled when I said that to him. Because I was with a group of co-workers to celebrate the retirement of one of the school administrators, my personal mentor actually, I chose not to continue my exchange with this stranger.

Whether this stranger said this as a joke or whatever his intent was, he probably didn’t expect the impact on me, based on my reaction. Maybe he was expecting me to laugh and go along with the humor. I didn’t see it that way. I later posted this incident on Facebook, along with my sarcastic comment that maybe I look like a car thief even with my professional attire (dress shirt, slacks, and tie). I also commented that he was an  “SOB”. The reactions ranged from that it was a joke to racial profiling and the possibility that the stranger was posturing, that as males, this was a display of competition.

In the most objective analysis, I can suggest the idea that intents do not always equal impacts. I can give that stranger the benefit of the doubt that his reasons could be just that he was joking, as suggested by a couple of friends who responded to my Facebook post. I wouldn’t say that to a total stranger because I am cautious of what I say, and I was raised to be respectful. But what makes this incident somewhat complex is that as the recipient of this comment, I carry experiences that formed my emotional reaction to it.  While I suggested in my Facebook post today that the stranger’s comment was more of a reflection of himself than mine, my reaction is also based on my perception. The incident today triggered an experience I had a long time ago. When I was younger, I had a similar incident happen to me. I was waiting for my parents in our car, with the window open,  while they were in a doctor’s clinic, and this older white male just came up to me and told me, “don’t steal my car,” as he pointed to his car parked a couple of stalls away. I didn’t know how to react back then; I didn’t dare to respond to him like I did today.

There have been several times in my life when I’ve been in situations when I felt like I was treated with lesser respect than others. For example, there have been times when I’m shopping and either an employee follows me closely, or at other times, I am offered no help.  One unpleasant experience was at Nordstrom in Santa Barbara. Two employees, a few feet away from me, did not even acknowledge me or offer their help. I was the only person in that store area at that time. I was alone until an older white couple, dressed like they would have money, joined me. The two employees immediately walked and greeted them and cheerfully offered their help. This is when I went through a process of posing questions in my head, trying to understand why this just happened. It’s a process I go through more than I would like, given the number of similar incidents in my life. Was it because I was wearing shorts and a t-shirt and I probably looked like I had no money to spend? Is it because of my age, my look, my race, or maybe something else? I have had similar experiences at Best Buy in the past, where I was ignored.

Interestingly, when I described my experience to a co-worker who once used at Best Buy, he mentioned that when he worked for the company, he was trained to look for people who may not look technically knowledgeable. These are the customers whom they could potentially sell extra warranties because that’s where the store makes money. I had not considered that perspective before. After hearing this, I added another possibility as to why I’ve gotten the treatment from Best Buy. Maybe I look like someone who may know about technology, so they don’t bother taking the time helping me. Of course, it still doesn’t make sense why a store would not treat every customer, no matter how they look, as potential revenue.

I once brought some friends of mine, young Filipino-Americans, to a nice restaurant in Montecito. Montecito is a very affluent town and not a diverse community. How we were treated was one of the most blatant displays of discrimination. The waiter ignored us the whole time we were seated, and when he attended to our table, the cheery and friendly disposition he treated the other customers, all white folks, suddenly turned to a  look of annoyance. It was a disappointing experience, to say the least. I can cite other incidents similar to this experience as well.

The incidents above lead me to question the motivations behind how I’m treated and the realization and disappointment that I will encounter these situations throughout my life because of how I look, speak, and have a socioeconomic background.

Going back to the incident today, I can look back and either accept the idea that the stranger was just a bad comedian with no ill intent or that his comment was driven by malice. I don’t know his intent, and I’m certainly not going to excuse his action, but all I know is that as the recipient, the impact was not a positive one.


IFTTT for Integrating Cloud, Mobile, Wearable, Social Media, and Internet of Things

IFTTT for iPhone - Intro Screen 01I like gadgets and discovering how I can use them beyond how they come out of the box. One fun part about having these gadgets is figuring out how to integrate them with other devices and services. This is where IFTTT (If This Then That) comes in. IFTTT is a service that, through triggers and actions, can enable different devices and services, including cloud, mobile, wearable computing, social media, and the internet of things, to work together. I use Evernote, Dropbox,  iPhone/iPad/Samsung Galaxy Note, Fitbit, Pebble watch, Google Glass, Nest Thermostat, Automatic app, and various social media platforms. I’ve experimented with some IFTTT “Recipes,” a combination of triggers and actions, just for fun and to see what I can use for productivity. Listed below are a few of the recipes I’ve used:

1) Fitbit activities to Google Drive. This recipe saves daily activity summaries to a spreadsheet on Google Drive.

2) Automatic/Nest Thermostat – turn on Nest with the car. This recipe turns on the Nest thermostat when my car, which has Automatic, is detected within a certain distance from home.

3) Automatic/Nest Thermostat – turn on the fan for 15 minutes when the car is home. This is similar to #2 above.

4) Twitter favorite creates a note in Evernote. This recipe creates an Evernote containing the tweet I marked as a favorite.

While this post is about IFTTT, I also want to mention an application I have used to issue commands to my Nest Thermostat using voice commands from my Google Glass. As this page shows, this app called “Google Glass App for the Nest” can be used to issue different commands, which include adjusting the Nest thermostat temperature to a certain temperature.

Klout recently gave me a Parrot mini-drone as a “perk.” Currently, there are no IFFFT recipes published for it, but just like the Google Glass App for Nest, I wonder if I can control the mini-drone with Google Glass. It seems some companies, including this one, have tried it.

It’s fun trying to integrate these technologies through IFTTT and other means. I do them mainly to explore what is possible for entertainment’s sake. Sometimes they work, and sometimes they do. But, I do explore these possibilities as part of my thinking of what the future may hold. There are ethical and privacy considerations with these technologies, and so as I do these experiments, I think about the implications. As I mentioned in this blog post about why I decided to buy Google Glass, to truly understand how these technologies work and the implications behind their use of them, one must have real-world experience with them. Just like golf, there’s no substitute for actually swinging a golf club to understand how a swing works.

Going back to IFTTT, there are thousands of recipes for you to try. Check it out and have fun with it!

Photo credit: http://blog.ifttt.com/post/55130449805/the-power-of-ifttt-now-in-your-pocket


Changing Oneself Before Others

changeOne important lesson I have learned in life, a lesson learned from moments of frustration, is that it’s probably easier for me to change myself rather than change others. As I wrote in this blog post about working effectively with my boss, I realized that I needed to adjust my communication style and perspective so we could work better.  The idea of changing myself first rather than asking others to change is one I’ve come to apply to my personal and professional relationships. I can perhaps influence others to change, but I don’t think I can force others to change. Especially in a position of leadership, this is one of my key beliefs when helping others grow.

I read somewhere that in academia, we are quick to offer suggestions on how others could change but asked to change; that’s a different story. I’m sure this is not universally applicable, but one of my colleagues who work with faculty told me this – “faculty are quick to profess about change but ask them to change their parking space, and you’ll get a lot of complaints.” As I wrote, I’m sure this is not universally applicable to all faculty, and staff and administrators are probably just as guilty of this reluctance to change.

As I learned to accept the idea of looking to change myself first over others, I realized I needed to practice self-reflection of my actions, my values, and my emotions. I suppose it could be considered emotional intelligence, but I’ve learned (and still learning) to be aware of my reactions and thoughts, especially in emotional moments, and to react appropriately.  In addition, I’ve come to be more considerate/appreciative of the perspectives other folks bring. I look for these perspectives’ validity and positive aspects instead of offering quick criticisms.

In taking the approach of changing myself first before seeking to influence the change in others, I’ve become less stressed, and I think it has led to improved personal and professional relationships.

Photo credit: http://www.ifunny.com/pictures/who-wants-chang/


What’s In It For Me?

There is one question folks are probably wondering about but won’t explicitly say when changes are introduced that may impact them. That question is, “what’s in it for me?” As an organizational change leader, this is a question that you need to be ready to answer and spend some time explaining to those impacted by the change. This is to create buy-in to make the change and transition process smoother. It’s also the right thing to do.

I’ve worked on and have led several campus information systems projects at UCSB since 1996, including an electronic medical records system, a system for managing international students and scholars (SEVIS), and an advising system used across the campus. One lesson I’ve learned in implementing these systems is that change can be emotional and psychological. When a new system or process is introduced, it can pose a threat to the people impacted. The threat can be to their livelihood and, even worse, a threat to their identities. Some folks are attached to certain processes and certain systems. These systems and processes can represent their reputation as experts, part of their daily routines, and areas of ownership. When those systems and processes are changed, their identities are challenged.

So the next time you have the opportunity to introduce changes to your workplace, think about this question of “what’s in it for me?” from those impacted by the change. Take time to understand them. Get them involved in the process. Don’t make a mistake as a project manager of neglecting the human aspects of change. It’s not all about tasks, budgets, and deadlines.


  • Archives

  • Copyright © 1996-2010 Joe Sabado - Higher Education & Technology Leadership. All rights reserved.
    iDream theme by Templates Next | Powered by WordPress