Generative AI, including ChatGPT, is a technology that can potentially transform higher education across all areas of campus operations. Using the Higher Education Reference Model, which outlines the core capabilities of learning and teaching, research, and enabling capabilities, this document, Higher Education Reference Model (HERM) Capability Model & Generative Artificial Intelligence provides ideas on how Generative AI can be applied in higher education.
While generative AI has already proven its potential to revolutionize/disrupt the student learning experience, it can streamline admissions, automate administrative tasks, and support facilities management and IT support. Additionally, AI can help researchers make sense of large amounts of data, identifying patterns and trends and generating new hypotheses.
Ensuring ethical and transparent use of AI is vital. As professionals in higher education, we must continue to explore the various applications of generative AI and its potential to transform higher education beyond the classroom.
Source: https://library.educause.edu/resources/2021/9/the-higher-education-reference-models