I was talking to a colleague one day and he tells me “You compliment too much!” . I jokingly told him “by the way, your shirt looks great on you!” to which he smiles and says “thanks!”
While some people may view my compliments as something excessive, I really am sincere (except that conversation above) when I compliment the work of others. I think we live in a society that does not compliment enough.
Complimenting the efforts of others who I feel are worthy of recognition is very important to me and it has been a life-long habit of mine. When I feel the person assisting me goes above and beyond what I think is beyond basic customer service, I take the time to thank them.
Many times, I receive great customer service through the phone and it is these times when I compliment those who help me by thanking them and sharing my positive experience with their supervisors. I do the same at department stores, restaurants or wherever I see good deeds . by writing notes of appreciation either on my receipt or in back of my business card. If their supervisor is available, I offer my compliment to their supervisor in front of them. From the reactions of those I compliment, I know they sincerely appreciate the recognition and I also feel really good seeing the smiles on their faces.
As a leader of a team of developers and managers, I make the effort to recognize the positive acts of my teammates because I think it’s the right thing to do. These compliments have come through the form of publicly sharing the actions of my teammates at a meeting, sending them thank you emails and copying my supervisors, and just verbally thanking them when I see them in the hallways. When I compliment, I do make the point of going beyond the “thank you” and actually describe what I’m complimenting on. These compliments go a long way towards making my teammates feeling valued and appreciated and have also contributed to a very pleasant workplace I think we all enjoy. I am not a very competitive person and I value a harmonious workplace. I think having a culture that promotes compliments definitely adds to a workplace any employee would look forward to every day.
How is your workplace when it comes to offering compliments? How often do you offer/get compliments? What are other ways you/your workplace recognize the positive efforts of the employees?
January 21st, 2011 on 3:54 pm
Joe,
Great article and insightful. I escpecially like “I make the effort to recognize the positive acts of my teammates because I think it’s the right thing to do.” Powerful stuff!
Chris Lott
http://www.lottspace.com
January 23rd, 2011 on 12:53 pm
Thanks Chris! Your article on your post also reminded me to provide recommendations in linkedin! You have great stuff on your site! I’ll be checking them out for sure.